"So..new carpets were installed with a minor problem. One of the tiles from one area was cracked on the edge where the new carpet met the tile. I called Cindy and so he had Caroline contact me. Caroline immediately followed up with a home visit and our "problem solved" how to fix the cracked tile. Of course, there was no tile to match exactly so... a border of tile was decided upon along the whole length (even where there wasn't a crack). The installer came out and cut through the existing tile and installed a border tile throughout so it looks like this was the original design and plan. Floor n More went ABOVE AND BEYOND to ensure I was happy with the flooring. I really don't think another company would have treated me with this much consideration or professionalism! Thank you to all for making a small problem look so FANTASTIC! To all future customers searching for a company to do flooring-make one stop at Floor N More and you will be more than happy with the results!"
"I had 800 sq. ft. of tile installed. This ceramic tile looks just like wood and people don't believe me when I tell them it's tile. I wanted tile rather than hardwood because of my dogs. This flooring is perfect for my needs and looks great. The company installers did an excellent job and were very neat. I purchased my product at the Lewisville store. Cindy did a superb job. I could not ask for a more knowledgeable and attentive salesperson. I was so pleased that I am now having my master bedroom done in hardwood and two bedrooms carpeted. All well be done by Floor N More."